Shipping Policies

Please read: Our goal is to provide you the widest selection of Needle Art goods, not the fastest shipping in the World.

Most of our products are unique, need to be ordered and we make every effort to order them for you as soon as we received your order. If you need fast service, please do place your order somewhere else. I have a lot of unique hancrafted stuff to offer and yes it takes time to put it all together. The charts are not 'just printed paper'. I respect my Designers and their copy rights and sell their original printed versions. Currently I discovered the whole new world of porcelain dolls and they are hand crafted too, each and every of them. So please decide whether you want your order fast or you really like crafting and want your order to be complete.

We are checking email often during the day so we are always keep in touch with our Customers. Whether you have a question about shipping, order or just want to ask a question- you are always welcome! We like to talk to our customers, not just pay-ship procedure. Sometimes your email could go in spam and I am unable to read it. Please, resend your question, it is very important.

Most of our orders ship in a week-week and a half OR two weeks, so you'll get your goodies in about 2-3 weeks (US). Please take a look at special message for Hand dyed Fabrics and threads below.

If anything happend (like out of stock merchandise or the supplier expects their shipment next month- we will let you know about that). 

Thank you very much for choosing us!

 

Important information about PayPal transactions: We ship to CONFIRMED adresses only! 

 

Approximate shipping time for hand dyed threads

Weeks Dye Works: couple days-2 weeks

Gentle Arts: 2-3 weeks

Gloriana threads: 3-6 months

Thread Gatherer: about 2-3 weeks

H.a.n.d. Dyed Fabrics by:

Polstitches- couple weeks-couple months, usually weeks :)

Fabrics by Stephanie and Picture This Plus: 3.5-4 weeks

Weeks Dye Works Fabrics: couple weeks-up to 2 months

We also offering materials for Chatelaine's mandalas in different variations (chart, chart+ beads, threads, etc) BUT if you choose the full complete kit, it will take about 3-6 months since almost all mandalas have Gloriana threads on the list. Please have this in mind when you are placing an order. 

>>WE SHIP WORLDWIDE SINCE 2010!<<

 

NYC residents- we offer FREE delivery in NYC (but you still need to pay TAX for goods). Save your money!

Flat rate shipping for All US states is 9.00$, Flat rate shipping for All other countries (kits, charts, light accessories) is 25$ and 50$ for heavy orders (more than 4 pounds (2 kg)

Canadian orders- 15$